Privacy Policy

Last updated: September 21, 2025

1. Introduction

Welcome to MemoryRevive ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered photo restoration service.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

  • Name and email address when you create an account
  • Payment information for processing transactions
  • Photos you upload for restoration services
  • Communication preferences and feedback

2.2 Automatically Collected Information

We automatically collect certain information when you use our service:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our photo restoration services
  • Process payments and manage your account
  • Communicate with you about your orders and our services
  • Analyze usage patterns to improve our platform
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Photo Storage and Processing

Your uploaded photos are processed using AI technology to restore and enhance them. We take the following measures to protect your photos:

  • Photos are encrypted during transmission and storage
  • Access is limited to authorized personnel only
  • Photos are automatically deleted after processing unless you choose to save them
  • We do not use your photos for training our AI models without explicit consent

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who help us operate our platform (under strict confidentiality agreements)
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition
  • With your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure with regular security audits
  • Regular backups and disaster recovery procedures
  • Employee training on data protection practices

7. Your Rights

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your account and associated data
  • Object to or restrict certain processing activities
  • Data portability (receive your data in a structured format)

To exercise these rights, please contact us at privacy@memoryrevive.com.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings, though this may affect some functionality.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@memoryrevive.com

Address: MemoryRevive Privacy Team